Payments

Payments lists transactions for the active business account. Search by receipt, reference, payment identifier, or amount and use the date controls to choose the period you need.

Inspect a transaction

1. Confirm the active account and date range.
2. Open a payment and review its amount, method, status, and related order or receipt.
3. Use the available analytics or export action when you need a report.
4. For a supported card payment, use refund controls only when your account permission allows it and you are authorized to refund that transaction.
5. Check the resulting status and refund amount after confirmation.

Payment visibility and refund access are separate permissions. A pending or failed transaction should be reviewed before you treat an order as paid. Keep exports private because they can contain transaction and customer information.

Related guides: Permissions, Invoices, and Expenses.