Mail provides business email for the inboxes connected to your account. Select the intended inbox before reading or sending a message.
Read, organize, and reply
Use Inbox, Starred, Sent, and the available labels to find a conversation. Open a message to review its sender and context, then choose Reply or Forward as needed.
When composing, select the intended sending identity, verify To, Cc, and Bcc, and review the subject, body, and attachments before sending. Recipient search can help find customers and available groups; check the resolved recipients rather than relying on a typed display name.
Connected domains and automation
Use the available domain or inbox connection controls to manage business email. A domain connection is separate from an inbox being ready to send and receive. Check the connection status and verify delivery with an intended recipient.
An Agent can use supported email events after the relevant inbox is connected. Review the agent's instructions and results before relying on its follow-up work.
Keep order status in the work order, even when an email discusses the same job.