Docs
Docs is the writing area for business notes, instructions, and reusable operating guidance.
Keep a document useful
- Create or open the document and give it a clear title.
- Write the steps, decisions, and context its reader needs.
- Check the document's sharing audience before including private customer or business details.
- Review changes suggested by an agent before replacing approved operating instructions.
- Keep one current version and update references when a procedure changes.